Hi, Standard delivery is free to most eligible mainland UK addresses. We also offer additional optional services for an extra fee: Available Add-On Services Assembly Service Old Bed & Mattress Removal These services can be selected and added during checkout.
3. How long does delivery take?
Hi, Delivery for in-stock items usually takes 5–10 working days. During busier periods—such as Bank Holidays, Black Friday, or Christmas—delivery times may be slightly longer, but we’ll keep you updated throughout the process.
4. When will I receive my delivery date?
Hi, While we aim to deliver between 8:00 a.m. and 8:00 p.m., Monday to Sunday, some deliveries may occur slightly outside these hours depending on routing, traffic, and courier scheduling. Once your order is confirmed, you’ll receive your delivery date via SMS and/or email, along with a 2-hour delivery window and a tracking link on the day of delivery.
5. Can I change my delivery date?
Hi, Yes, you can rearrange your delivery date if needed. Once your delivery date has been confirmed via SMS and/or email, you’ll have a 24-hour window to reschedule at no extra cost. If you request a change after this 24-hour period, a £65 redelivery fee will apply. Please contact us within 24 hours of receiving your delivery date to avoid this charge.
6. Can you deliver on weekends?
Hi, Yes, weekend delivery is available; however, we cannot guarantee specific delivery days before purchase. Weekend availability depends on your location and courier scheduling.
